SUPPORT
Return Material Authorization (RMA) Process
Your Satisfaction is Our Priority
When the spare parts of the customer's display module are faulty, the spare parts can be mailed to the service point designated by Absen for repair. After the repair is completed, it will be sent back to the customer by Absen.
Here's what you need to know:
Service Center
Contact Absen after-sales service in North America: (866)872-2736
Pack the RMA as Absen instructions
Absen will send customers their RMA# and shipping instructions after receiving the information requested below.
Ship back the RMA to Absen Repair Center
Package modules in foam or materials sufficient to prevent damage and of a type that can be reused for return shipping. Each module must be isolated from contact with others with foam or other reusable materials.
